Introduction

I consider recruitment to be the single most important part of any organisation, and yet it is probably the part that most businesses neglect or get wrong. Having then made this fundamental error they blame the subsequent problems on everything else. Whenever I hear a manager criticising a member of staff I always asked the same question, who recruited them? They may be underperforming for a number of reasons, but invariably it’s because they are either in the wrong job, or not qualified for the position they hold. Who is responsible for this error – the recruiter and that in turn usually means the manager. Whether you are recruiting one or a dozen people the principles of good recruiting are the same and apply to all businesses large and small.

Too many times managers are faced with recruiting staff when they have had little or no training in recruitment. A daunting task for any manager and in these circumstances guaranteed to result in a failure to recruit effectively. The recruitment process should be an enjoyable time for you, an opportunity to meet new people with great potential and new skills. These new people can be trained to accept more responsibility, thereby freeing up your time to concentrate on ways to move the business forward.

This book is for managers who conduct, or want to conduct their own recruiting. However, if the actual recruitment of staff is handled by another department or agency this book will help you ensure that you get the right people turning up at your door ready to start work. When you have finished reading this book you might decide to get a lot more involved in deciding who your next member of staff is going

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